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At a time when people have more financial choices than ever, making smart financial choices can be difficult. It's hard to know who to listen to and what information to trust. We want people to know that they can depend on Allegacy for clear direction and sound advice regarding their financial choices. Not simply because we are a not-for-profit organization that is focused on the best interests of its members, but because there are steadfast values and uncompromising principles that Allegacy must remain true to in everything we say and everything we do.

Mission Statement

  • The mission of Allegacy Federal Credit Union is to help you make smart financial choices.

Core Values

  • Service
  • Employees
  • Convenience
  • Responsible
  • Simplicity
  • Innovative

Guiding Principles

  • Exceptional customer service emphasized in all areas of the organization.
  • Convenient accessibility for members across all delivery channels.
  • Forward/future thinking institution offering simplicity and respect for our members.
  • Responsible corporate organization to our members, employees and communities we serve.
  • Innovative institution looking for ways to help our members succeed.

Service Promises

  • We promise to treat you with the respect deserving of an owner.
  • We promise to find ways to offer simplicity and convenience.
  • We promise to recognize your needs and recommend innovative solutions that will help you make smart financial choices.
  • We promise to ensure the security of your financial information.
  • We promise to take ownership of your request.
  • We promise to express our appreciation for the opportunity to serve you.

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© 2014 Allegacy Federal Credit Union
Allegacy is federally insured by the NCUA
Equal Housing Lender NCUA