Winston-Salem/Piedmont North Carolina Area

Systems Engineer III

This position will ensure the stability, integrity, and efficient operation of in-house information systems that support core organizational functions.  This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems.  The individual will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.  Also, the individual will respond to telephone calls, emails and personnel requests for technical support.  The position will document, track and monitor the problem to ensure a timely resolution.  The individual will investigate & resolve network problems both voice & data.  In addition, this candidate will track all 2nd tier calls using online tool, TrackIt Help Desk application.  The position will be a 2nd point of contact for internal Credit Union personnel.  Click here to submit your resume for this position.

Minimum Requirements:

• Must be able to lift 50 lbs
• Knowledge of TCP/IP stacks and their functionality
• Advanced knowledge and troubleshooting of Windows Server 2000/2003, Linux (RedHat)
• Advanced knowledge of Internet Information Services 5.x and 6.0
• Knowledge and troubleshooting of Microsoft Exchange & MS SQL Server
• Knowledge of VMware support & maintenance
• Working knowledge of application security, understanding of vulnerabilities and countermeasures
• Ability to maintain confidentiality with sensitive customer and internal information
• 2 yr degree or bachelor’s preferred in IT or related field
• 4-8 years experience in Systems Administration or related field
• Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve it
• Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
• Ability to work responsibly with or without direct supervision

Accountant II

The Accountant II will be responsible for reviewing, reporting and addressing daily financial variances and trends.  The incumbent will assist and educate other staff and functional areas regarding the financial and accounting impact of daily operations.  In addition, the position will review and prepare month-end closing journal entries; developing schedules and supporting documentation for internal/external auditors and examiners and work directly with them to facilitate audits and exams.  The person will be responsible for developing and presenting financial reports to management.  The position will be managing tax and investing accounting process and carry out special projects as assigned by the Accounting Manager or VP of Accounting/Finance.  Click here to submit your resume for this position.

Minimum Requirements:

• Bachelor’s degree or equivalent in Accounting
• Three to four years general ledger accounting experience
• Corporate budgeting experience a plus
• Prior supervisory experience a plus
• Comprehensive knowledge of FASB Accounting Rules
• Excellent knowledge of GAAP
• Strong working proficiency in Excel and report writing software
• Ability to juggle multiple priorities and work in team environment
• Must posses a high sense of urgency and work ethic
• Excellent analytical and problem solving skills
• Ability to work overtime as required to meet closing deadlines
• Willingness to learn new skills and take on additional responsibilities
• Excellent verbal and written communication skills and exceptional organizational skills
• Eligibility to be bonded

Bilingual Part-Time Contact Center Representative

This individual must have previous Credit Union or Banking experience or experience in a call center member service environment.  The incumbent will use strong written and oral communication skills to answer incoming telephone calls and/or emails from members and prospective members.  This position requires the incumbent to cross-sell or up-sell credit union products and services.  In addition the incumbent must be willing to work in an active team environment where the culture is sales and service and to adapt to a non-traditional schedule.  Previous banking experience is helpful.  Bilingual English/Spanish required.  Click here to submit your resume for this position.

Bilingual Customer Service Assistant

This individual must have a minimum of two years previous Credit Union or Banking experience.  The incumbent will be the initial contact with members needing customer service or lending assistance.  In addition to helping members with normal customer service transactions, this person will also be handling multiple tasks, which require a high degree of organizational skills.  Duties include branch supply/forms inventory monitoring and replacement and other clerical duties as requested by the Manager.  This individual should have flexibility to provide teller assistance.  In addition, this individual is expected to maintain satisfactory balancing standards.  Bilingual English/Spanish required.  Click here to submit your resume for this position.

Bilingual Full-Time Member Service Representative/Teller

Candidate will discuss credit union products/services and will assist members in determining which products best meet their needs.  Duties also include receiving and paying out monies, processing other transactions and keeping accurate records of all activity.  Willingness to work in a team environment and previous cash handling experience required.  Previous banking experience helpful.  Bilingual English/Spanish required.  Click here to submit your resume for this position.

Part-Time Member Service Representative/Teller

This individual will provide customer service to members by receiving and paying out monies, processing other transactions and keeping accurate records of all activity.  This individual will discuss credit union products and services and will assist members in determining which products best meet their needs.  Willingness to work in a team environment and previous cash handling experience required.  Previous banking experience helpful.  Part-Time hours are flexible.  Click here to submit your resume for this position.

Sales Assistant

Candidate will serve as administrative and sales support for registered representatives.  Duties include appointment scheduling for current and prospective clients, maintaining client files and accurately completing and processing securities account paperwork.  Candidate must be willing to effectively work with vendors and broker-dealer to ensure a high level of customer service as well as have the ability to knowledgeably discuss financial service products as well as other credit union products/services.  The position requires that the candidate possess excellent oral and written communication skills, problem-solving ability, attention to detail, strong sales presentation skills and the desire to work in a sales/service atmosphere.  A minimum of two years experience in the financial services field as a customer service representative / sales assistant or related experience required.  NASD Series 6 or 7, Series 63 and NC Life, Accident and Health License preferred.  A degree in finance, business or related field also preferred.  Click here to submit your resume for this position.

Support Specialist

The Support Specialist reports to the Manager of Payment Systems.  The primary function of this position is concise, timely and thorough processing of documents and transactions in a team oriented environment with an objective of providing superior service to our members.  This position will require attention to detail in a multi-tasking environment.  This position requires flexibility, dependability, good communication skills, time management skills and ability to set and manage priorities.  This position requires advanced computer skills, specifically in Excel.  This position description is not intended and should not be construed to be a comprehensive list of all responsibilities, skills efforts or working conditions associated with the job.  Click here to submit your resume for this position.

Minimum Requirements:

• Advanced level of personal computer experience and skills.
• Demonstrated abilities to handle multiple tasks simultaneously; set and manage priorities; adaptable to changing environment; problem solving skills.
• Intermediate to advanced skills in Excel.
• Capacity and willingness to work overtime without notice as dictated by credit union business needs.
• Ability to conduct business in a professional manner, exercising personal discretion and independent judgment, while maintaining compliance with complex policies, laws and regulations.
• Demonstrated reliability; thoroughness; attention to detail and excellent internal and external customer service skills in past job assignments.
• Personal history demonstrates high financial standards.
• Must work well in a team environment as well as with other departments.
• 1 to 2 years back office operations experience preferred.

Allegacy Federal Credit Union offers a competitive salary and excellent benefits. Interested candidates should use the link at the end of the job description to submit their resume online or send a resume with salary history and requirements to:

Kathy Alexander
Director of Employee Development
Allegacy Federal Credit Union
1691 Westbrook Plaza Dr.
Winston-Salem, NC 27103
336-774-2804 Fax
resume@allegacyfcu.org

An Equal Opportunity Employer M/F/D/V