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WebBanking™ Tips

Having trouble logging into WebBanking? Below are some common login issues*:

Cookies. Make sure that your computer is set to accept first and third-party cookies. To check your settings, click on Tools, Internet Options and then the Privacy tab.

Enhanced Login Security. If you delete your cookies, you will need to use your username, password and a new phone access code to log in to WebBanking at each login. However, you can choose to have your computer remembered on the system so you only need your username and password for future access to your account online.

Favorites Link. If you are using an older bookmark/favorite saved in your browser to access the WebBanking Login, please delete it. The best way to bookmark the WebBanking Login is to bookmark the homepage of Allegacy's website.

“Information you exchange with this site cannot be viewed or changed by others or that your certificate has expired” Message. Check the date and time in the taskbar at the bottom right corner of your screen. Right click on the time and then select Adjust Date/Time from the menu. You will then be able to set your computer to the correct date and time.

“Session State is Corrupted” Message. If you receive this message, you will need to delete your cookies, temporary internet files and history. To do so, click on Tools, Internet Options and then the General tab.

Trusted Site. Be sure that you have added www.allegacyfcu.org as a trusted site. To do so, click on Tools, Internet Options, the Security tab and Trusted Sites. Add https://www.allegacyfcu.org if it does not appear on the trusted sites list.

If you have followed the suggested options above and still are not able to log into WebBanking, please contact Member Services.

* Please keep in mind, when making any changes above, you may need to reboot your computer before attempting to log back into WebBanking.

Allegacy is federally insured by NCUA and is an Equal Housing Lender. © 2017 Allegacy Federal Credit Union
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